Roll Call: The National Eagle Scout Registry


The National Eagle Scout Association has contracted with Harris Connect Inc. to conduct the first nationwide Eagle Scout search in the history of the Boy Scouts of America. This project is directly linked to the National strategic plan pillar of recruiting volunteers.

Soon, Harris Connect will be contacting the thousands of Eagle Scouts whose addresses they have located so far. Eagle Scouts who are not contacted by Harris Connect but who contact the council should be directed to Harris Connect for information.

Common Questions About Your Registry Project
National Eagle Scout Association

Eagle Scouts, feel free to contact the Harris Connect Customer Service Department.  Our Customer Service Representatives can be reached Mondays through Thursdays from 9:00 a.m. to 6:00 p.m., Friday 9:00 a.m. to 5:00 p.m. (EST) at 1-800-877-6554 or via email at customerservice@harrisconnect.com.

   Why are you doing a registry?

A registry will enable you to find and keep in touch with old friends and fellow Eagle Scouts.  Also, because your name and biographical information will be listed along with those of other Eagle Scouts, it will be easy for them to contact you.  Finally,

this registry project will assist the National Eagle Scout Association and your local council in keeping the most accurate and up-to-date records possible on all Eagle Scouts so we can let you know what's happening.

How often will you publish a registry?

We plan to publish a registry approximately every five years in order to update and maintain current information.

   Why was I asked to return the registry questionnaire to a Virginia address?

We have selected Harris Connect, with offices in Virginia, to produce our new registry.   Harris Connect has an excellent reputation and has produced over 4,000 directories for a variety of colleges, universities, high schools, and membership associations all over North America.

   Why did Harris Connect call me even though I returned my questionnaire?

We've asked Harris Connect to contact everyone; primarily to make absolutely sure that the data we have is current.  You'd be surprised how many people change jobs or move between the time they return a questionnaire and the time the registry is ready to print.  Plus, we want to be sure that all spelling is correct so that our registry is accurate and useful.

   When can I expect to hear from Harris Connect?

Mondays through Fridays, Harris Connect makes calls beginning at 8:00 a.m. and continuing until about 9:00 p.m., in all time zones.  They may try to contact you at work during the day, or in the evening or during the weekend at home.  Saturdays, they may call from 8:30 a.m. to 5:30 p.m.; while on Sundays they don't make their first phone calls until 12:00 p.m. 

   Why would Harris Connect call me at work?

A lot of people prefer to be contacted at work.  However, if this isn't convenient for you, simply notify the Harris Connect representative.  He/she will give you a toll-free telephone number to phone at your convenience or will arrange to call you at home later. 

Is it necessary for Harris Connect to call during dinner time?

Over the years, Harris Connect has found that the best hours to reach people at home during the week are between 5:00 p.m. and 8:00 p.m.  If you are contacted at a time that is inconvenient for you, simply let the representative know.  He/she will give you the Harris Connect toll-free number or will arrange to call you later.

   How do people feel about being called on Sunday?

Occasionally, Harris Connect will speak with someone on a Sunday who would prefer to be contacted at another time.  If this happens, whether it is a Sunday or the time is just not convenient for you, simply let the representative know.  He/she will give you the Harris Connect toll-free number or will arrange to call you later.

   Who should I contact if I have questions regarding the accuracy of my listing in the registry?

You should contact Harris Connect directly, since they are currently working to update our list.  They have dedicated a toll-free number specifically for our members.  You can use this number to verify or change your listing or to place an order. That number is (see Important Dates and Numbers).

   If my name is listed in the registry, am I obligated to purchase a copy?

Although everyone will be given the opportunity to purchase their own copy of the registry, your name will be listed regardless of whether or not you decide to purchase a copy.  You should also know that only Eagle Scouts will be offered a chance to purchase a registry.




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